As technology is
advancing day by day, the need to visit the bank personally has reduced
considerably.
ATM's are available for
cash withdrawal, and cheque deposits.
Cheques would get phased
out soon as net transfers are in vogue and customers can transfer through net banking.
Even international funds
can now be transferred thro net banking in India.
Hence the foot falls in
the banks would reduce day by day.
However in developing
countries like India, though technology is catching up with customers, the
literacy rate is not high enough.
Hence people would
continue going to banks for their needs.
Though money withdrawal
to a large extent is now through ATM's.
The customers even if
they are not literate enough, tend to use this facility as the ATM's have local
language option so it becomes easy.
The literate customers
tend to use net and mobile phones banking a lot and can avail of technology
easily.
This would be just about
35 to 40%.
All the advancements are
fine, but what is disturbing is that the accounts in banks are getting hacked
and the money is transferred illegally without the knowledge of customers.
We have had instances of
these kinds in India and it is scary that as technology is advancing, the
hackers are busy hacking the accounts of innocent customers.
The Banks need to
safeguard the money of their customers and it is a challenge that firewalls and
security be strengthened to prevent hackers intruding.
Some of the banks have
started three levels of security for internet banking.
They are: 1. Internet
Password. 2. Fund transfer password. 3. ATM Card Grid nos verification.
It is good to see that
such safety is being introduced by some banks.
Unless the internet
hacking is prevented with good security, the customers would always live in
fear of being robbed.
It is a modern robbery
compared to olden days where the thieves had to physically enter a bank to rob.
Hope we get a better
system soon in the world.
